ISO 29990 Learning Services for Non-Formal Education and Training

ISO 29990 Management for Training Institutions

What is ISO 29990? The fact that trained, educated people are the single biggest factor behind the success of countries and institutions has become much clearer in recent years. Under today's market conditions, organisations need to keep their staff ready through continuous training.

Learning Services Quality Management System is the standard that emerged for assessing the quality of training institutions. Published by the International Organization for Standardization, its current version is ISO 29990:2010.

ISO 29990 is the standard prepared to give organisations and individuals receiving learning services in the international market a clear assurance.

Who is it for? Training institutions worldwide, vocational training providers, and lifelong learning providers can apply this standard. After audit and certification, ISO 29990 confirms to your stakeholders that you deliver transparent, quality training.

Content of the ISO 29990 Learning Services Management Standard

Scope. Terms and definitions. Learning services. Identifying learning needs. Designing learning services. Delivering learning services. Monitoring the delivery of learning services. Evaluation by learning service providers. Management of the learning service provider. General management requirements. Strategy and business management. Management review. Preventive action and corrective action. Financial management and risk management. Human resource management. Communication management (internal and external). Resource allocation. Internal audit. Feedback from parties. Business plan content. Management system review information. Core competencies for learning service providers. Comparisons between ISO 29990:2010 and ISO 9001:2008.

For any questions on the ISO 29990 standard and certification, you can consult Eurocert specialists.